This article is not relevant to people who purchased our applications from Mac App Store.
If your license code won't work, please check the following:
- Make sure you enter into licensing dialog exactly the same email that appears in your licensing ("Thank you") email.
- Make sure you enter your email without trailing / leading spaces or capital letters
- Make sure the license code was pasted fully and without trailing or leading spaces
The Licensing dialog is accessed from ImageFramer menu:
If that doesn't help, please contact us with your licensing details and a screenshot of your licensing dialog.